1 - Introduction to the hospitality industry
2 - Introduction to business strategies
3 - The internal business environment
4 - The external business environment
5 - Strategic planning process (1)
6 - Strategic planning process case studies (2)
7 - Strategic formulation
8 - Business unit level strategy
9 - Corporate level strategy
10 - Strategic Implementation (1)
11 - Strategic Implementation case studies (2)
12 - Leadership
13 - Managing Change
14 - Organization Culture
15 - Strategic Evaluation