Master in International Tourism, Hospitality and Event Management (Ακαδημαϊκό έτος 2020/2021)

Hospitality Operations Management

Πιστώσεις: 10

Γλώσσα περιεχομένου:Αγγλικά

Περιγραφή μαθήματος

This module is designed to emphasise the strategic importance of operations management to the overall performance of hospitality organisations. This module provides the student with the opportunity to practice operational management skills and apply theoretical concepts in real life situations.

Στόχοι

The aims of this module are to encourage students to:

Develop and be able to demonstrate a clear understanding of the importance of operations management to performance of firms in hospitality industry.
Analyse the range of approaches to managing operations in hospitality organisations.
Critically assess different systems of managing productivity being used and suggest ways of improving service delivery within organisations.
Apply theoretical concepts practically in real scenarios.

Βοηθός/Καθηγητή Περιοχή Καθηγητή

Ο καθηγητής δεν είναι διαθέσιμος

Λίστα μαγνητοσκοπημένων παραδόσεων

• Μάθημα αρ. 1: INTRODUCTION TO THE MODULE		Marios Mexexiadis
• Μάθημα αρ. 2: DIMENSIONS OF TOURISM		Marios Mexexiadis
• Μάθημα αρ. 3: UNDERSTANDING THE EXTERNAL ENVIRONMENT		Marios Mexexiadis
• Μάθημα αρ. 4: OPERATIONS MANAGEMENT – DESIGN		Marios Mexexiadis
• Μάθημα αρ. 5: OPERATIONS MANAGEMENT – CAPACITY AND PRODUCTIVITY		Marios Mexexiadis
• Μάθημα αρ. 6: OPERATIONS MANAGEMENT – REVENUE AND YIELD MANAGEMENT		Marios Mexexiadis
• Μάθημα αρ. 7: OPERATIONS MANAGEMENT – FORECASTING AND PLANNING		Marios Mexexiadis
• Μάθημα αρ. 8: DEVELOPING OPERATIONS STRATEGY		Marios Mexexiadis
• Μάθημα αρ. 9: FOOD & BEVERAGE MANAGEMENT		Marios Mexexiadis
• Μάθημα αρ. 10: INFORMATION SYSTEMS AND TECHNOLOGIES IN HOSPITALITY OPERATIONS		Marios Mexexiadis
• Μάθημα αρ. 11: FRONT OFFICE OPERATIONS		Marios Mexexiadis
• Μάθημα αρ. 12: FUNDAMENTALS OF HOUSEKEEPING OPERATIONS		Marios Mexexiadis
• Μάθημα αρ. 13: HOSPITALITY HUMAN RESOURCES MANAGEMENT		Marios Mexexiadis
• Μάθημα αρ. 14: LINKING OPERATIONS MANAGEMENT AND OTHER BUSINESS FUNCTIONS		Marios Mexexiadis
• Μάθημα αρ. 15: FUTURE TRENDS IN HOSPITALITY OPERATIONS		Marios Mexexiadis

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Master in International Tourism, Hospitality and Event Management (Ακαδημαϊκό έτος 2020/2021)

Hospitality Operations Management